Our Services
Programs that genuinely enrich the lives of children and their families
Each Primary OSHCare centre offers a program unique to the children and community in which they operate. Our before and after school and vacation care programs are guided by a focus on the following core principles:
Health and well being
Children must be safe and well supervised. The specific needs of each child are documented and communicated to all staff. We work with government agencies to support the integration of children with additional needs.
We provide high quality, nutritious menus for breakfast and afternoon tea and cater for culturally diverse requirements.
Accidents and injuries are immediately managed and documented. All staff are trained in emergency response procedures. For more detail, ask your centre co-ordinator.
Trained and professional staff
Primary OSHCare staff are trained and encouraged to form professional relationships with both children and parents.
Our Co-ordinators are empowered to understand and respond to the unique needs of their centre's community.
All staff are fully supported by the Regional Managers, systems, policies and procedures. Constant feedback from supervisors and community members; regular training and development opportunities underpin the professional approach adopted by our centre staff.
Contact your nearest centre »
Interesting and stimulating programs
Our staff closely observe and interact with children in order to fully understand individual needs and interests. Programs are created in the Centres and reflect these observations, ideas and suggestions.
Typical activities include
- Clubs and interest groups lead by children
- Quiet areas for reading
- Homework Club
- Outdoor games and sports
- Creative and imaginative play
- Art and craft
- Cooking
- Projects and construction
Professional sports and activity coaching are offered through partnership with the Active After Schools Communities Program (AASC)
Read more about Active After School Communities »
Effective Communication
Primary OSHC Centres provide a link between home and school. Centres display relevant information and resources for parents including the weekly program and menu, policies and contact details.
We actively seek community involvement and feedback to ensure we are providing and receiving all relevant information. We employ continuous and regular surveys, feedback, review, and consultation with parents and school, community meetings and newsletters.
Internal Communication is also vital to maintain a high quality service. Regional Managers meet centre co-ordinators and each other weekly. Centre Co-ordinators meet twice per term to share ideas, receive training and report on the operations of the services.
Each Centre has the latest technology to facilitate easy fees, statements and payments. For more information on communication and fee procedures, speak to your centre co-ordinator
Inviting Environments
We all respond to our surroundings and the children in our care are given the chance to appreciate and enjoy the experiences and resources Primary OSHCare provides.
Our Centres are clean, tidy and attractive. The atmosphere is calm and pleasant, inviting and welcoming. We ensure equipment is well maintained, regularly replaced and well organised.
Read more about our philosophy »
Healthy cooking and eating:
Food is an important part of our daily routine. We encourage and provide interesting and nutritious food each session and children's participation in the preparation and presentation of meals. Good nutrition underpins our offerings, but fun also has a role to play. Every centre has a cooking club and vacation care often includes master chef style 'cook – offs' just for fun.
Providing the best support systems possible: We supplement our services with programs and resources including:
ISS (Inclusion Support Subsidy) for children with additional needs
As part of our philosophy of inclusive, stimulating and appropriate care, all Primary OSHCare centres offer Inclusion Support programs for eligible children. To discuss this service, speak to your centre coordinator or email head office directly
Qikkids
For easy account management, Primary OSHCare run Qikkids software. Qikkids is the first (DEEWR) certified fees management software for out of school hours providers. It complies with relevant legislative requirements under the New Tax System (Family Assistance) (Administration) Act 1999 (the Act) and makes CCB, deductions and general communications with the department very simple.
Find out more at Qikkds, DEEWR or contact your nearest centre.